Job Description

Join Our Team at Family Resource Home Care!

Family Resource Home Care is dedicated to improving lives by providing exceptional home care services. We value a supportive, high-performance culture that fosters respect, engagement, and operational excellence.

Position Overview:

The Training and Development (TD) Coordinator provides administrative support, coordination of TD projects, and internal communications. TD Coordinator assists in facilitating orientation and provides new hire support.

Rate: 45,000- 60,000

Key Responsibilities:

• Manages all administrative duties surrounding administrative staff orientation.
• Develops and maintains clear understanding of department/processes and TD relationship to operations and other HQ departments.
• Provides excellent internal customer service.
• Creation and maintenance of department documents, presentations, and tools. 
• Provides insights for improvements to processes and tools; engages in department brainstorming.
• Assists in planning and scheduling meetings, maintains TD calendar/inbox/tasks and records/distributes department meeting minutes.
• Creates regular operations communications and maintains internal communication plan in collaboration with Director.
• Point person for coordination of Field Training Specialist training calendar and coordination with operations team.
• Responsible for department surveys including distribution, analysis, and provides feedback to Director of TD and/or department meetings. Coordinates the Director to create/change survey questions.
• Maintains department files in specified Teams channels (SharePoint).
• Creation and maintenance of TD document tracker for linked documents. 
• Responsible for maintaining current links in all TD documents and tools,
• Responsible for maintaining caregiver swag and admin orientation welcome box supplies through vendor. Coordinates with vendor and Director to set appropriate ordering limits. Keeps vendor informed of current branch information.
• Coordinates with Director to maintain admin and caregiver orientation slide decks and orientation handouts/tools. 
• Keep abreast of any company and department changes/updates that impact TD tools/processes and initiates updates.
• Coordinates with HQ departments regarding training needs.
• Support other projects and initiatives as directed by supervisor.
• Any other duties as assigned. Position may also be modified to accommodate the specific needs of the department.

Requirements:

• Minimum one-year related experience
• Knowledge of office management systems and procedures
• Comfort with technology and resourcefulness is necessary
• Advanced skill in MS Office (Excel, PowerPoint, Word)
• Experience with graphic design
• Excellent time management skills and the ability to prioritize work
• Ability to take initiative and work independently
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task

Preferred:

• Associate of Bachelor's Degree
• Background in training or organizational development
• Previous experience with MS Teams, Canva, Survey Monkey & Kahoots

Working Conditions:

• The Training and Development Coordinator will spend 95% of their time in an office environment indoors. This will require time both spent at a computer station for office work and standing for training. The rest of the time may be spent at venues for events or meetings.
• Hours: Monday-Friday (8 AM-5 PM), however this role will require some evening and weekends to meet job requirements.
• This position will require travel as appropriate, approximately 10% of the time.
• This position will have moderate supervision.

What We Offer:

• Comprehensive benefits (health, dental, vision)
• Paid mileage reimbursement
• Company-paid life and AD&D insurance
• Paid time off: 3 weeks
• 10 paid holidays
• Ongoing training and professional development
• Company matching 401(k)

Why Join Us?

• Be part of a mission-driven team that values collaboration and growth.
• Help shape the future of our workforce by empowering others.
• Enjoy a dynamic work environment with opportunities for travel and professional development.

Apply Today!
If you're passionate about training, leadership, and making a difference, we'd love to hear from you.

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