Job Title: Technical Help Desk 5
Location: Newark, CA or Southfield, MI (Onsite)
Schedule: Mon–Fri, 8:30 AM–5:30 PM PST (Potential OT)
Overview:
We are hiring 3 Technical Help Desk professionals to provide advanced troubleshooting and IT support for users. The role includes diagnosing OS, hardware, software, and network issues, managing user accounts (Okta, AD), performing software installations, and maintaining documentation.
Requirements:
Education: Associate’s in IT or equivalent; CompTIA A+ preferred.
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