Software Engineer (Data Science) Job at Insight Global, Denver, CO

SytEenVMeVNpQnRseEMxOFRMV1NiMzNvdlE9PQ==
  • Insight Global
  • Denver, CO

Job Description

Required Skills & Experience

- 3-5+ years of software development in data engineering/data science environments

- CI/CD

- Infrastructure as Code (this environment is Terraform)

- AWS and/or Azure OpenAI

- Python

- SQL

- Spark

Nice to Have Skills & Experience

- Scala

- Industry experience with field technicians or customer call/contact centers

- MLOps background

Job Description

- Our client is an enterprise telecommunications and connectivity company, and this role sits within their Data Science team.

- This role is dedicated to a projected focused on improving resolution recommendations to Field Technicians who are installing equipment and troubleshooting issues at the customer site. The technician’s use a sophisticated mobile app, and this team has implemented a voice to text model for technicians to record what they did on the job. The recording is transcribed into text and processed into an LLM.

- The goal is to create high quality resolution categories for technicians, and gleaming better insights from each voice summary. This team is building the disposition model, and when technician’s go to do a new install, they will easily be able to access brief notes and the history of what has been done at that particular location. It will eventually make predictions as well.

- This Software Developer is going to help with more getting the model into production, setting up scalable processes, create monitoring frameworks and metrics, provide automation, and CI/CD deployments.

- Initially, there will be discovery and collaborating with business stakeholders and field tech teams to identify the granularity of each job in order to build a classification model.

- This will be an iterative engagement to provide continuous improvement on predictions

The pay rate for this role varies depending on level and years of experience and will range from $65-$70/hour.

Job Tags

Similar Jobs

LaSalle Network

Production Supervisor Job at LaSalle Network

 ...LaSalle Network is seeking a Production Supervisor to join a leading global producer in the food industry. This facility specializes in nutrition fulfillment in a modern production environment and is looking for a hands-on leader to drive efficiency and team development... 

Foodland

Director of Liquor Job at Foodland

 ...focus on beer, wine, and spirits, to join our team as Director of Liquor. This position is responsible for overseeing all aspects of...  ...for the liquor department for the companys grocery stores and affiliated markets. This position requires a deep understanding... 

Grillot Construction, LLC

Excavator Operator with Barge Experience Job at Grillot Construction, LLC

 ...Job Description: Excavator Operator with Barge Experience Job Title: Excavator Operator (Barge Operations) Job Location: Western...  ...excavators and other heavy machinery on barges for a variety of construction, dredging, and demolition projects. Perform precise... 

Tata Consultancy Services

Project Manager Job at Tata Consultancy Services

 ...EXP 8+ Job Description Skill: PMP Certified Project Manager We are looking for a project manager to be responsible for handling...  .... Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation... 

MAU Workforce Solutions

Senior Buyer Job at MAU Workforce Solutions

MAU is hiring a Senior Buyer for our client in Liberty, SC. As a Senior Buyer, you will review sales forecasts, product specifications, and production schedules to determine raw material requirements. This is a direct-hire opportunity. Benefits Package: ~401k ~...