Position Summary
The Office Manager/Receptionist serves as the first point of contact for the Galveston County Consolidated Drainage District (District). This position is responsible for ensuring the efficient daily operations of the office while providing exceptional customer service to residents, local businesses, District staff, and other stakeholders. The Office Manager/Receptionist is key in supporting administrative functions and maintaining a positive, professional environment for all visitors and District personnel.
Key Responsibilities
Administrative Support
Oversee the daily operations of the District’s office, including opening and closing procedures.
Maintain organized files, records, and documentation in accordance with public records management guidelines.
Coordinate the scheduling of meetings, appointments, and District-related events.
Prepare agendas, take minutes, and distribute materials for meetings as needed.
Assist in budget tracking, procurement processes, and expense reporting.
Other reasonable duties as assigned
Front Desk Operations
Serve as the primary point of contact for in-person, phone, and email inquiries, offering accurate, courteous, and timely responses.
Greet visitors, residents, contractors, and staff in a professional and welcoming manner.
Maintain a clean, organized, and functional front desk and lobby area.
Ensure that the public receives relevant information regarding District services, policies, and procedures.
Program and Event Support
Provide logistical support for District-sponsored workshops, public meetings, and events.
Assist with room reservations, preparation of promotional materials, and participant registration.
Help with the creation and distribution of community outreach materials, including flyers, brochures, and newsletters.
Track event attendance and collect feedback for future improvements.
Communication and Collaboration
Act as a liaison between the District and other government agencies, contractors, and the public.
Monitor and respond to the District’s general email accounts and social media platforms.
Update and maintain the District’s website and ensure it reflects the latest information and events.
Resource Management
Order and manage inventory for office supplies and District materials, adhering to District purchasing protocols.
Coordinate the maintenance and servicing of office equipment and other District resources.
Ensure efficient check-out and return of District equipment, including electronic devices and public outreach materials.
Preferred Qualifications
Experience in an office management or administrative role, preferably within a government or public sector setting.
Familiarity with public sector regulations, procedures, and compliance.
Strong customer service skills, with the ability to interact with a diverse range of stakeholders.
Proficient in office software (e.g., Microsoft Office, MS Planner) and office technology.
Ability to maintain confidentiality and exercise discretion when handling sensitive information.
Knowledge of budget management, procurement, and financial reporting is a plus.
High school diploma or equivalent; associate’s degree or relevant certifications preferred.
Working Conditions
Typical office environment, with occasional light physical activity related to event setup or materials transport.
May require flexibility in hours for special events or meetings outside of regular office hours.
Must be able to interact with the public in a respectful and professional manner at all times.
Contact:
For more information about the Galveston County Consolidated Drainage District , visit To apply, please submit a resume and cover letter to Paige Bailey, CEO/General Counsel at pbailey@gccdd.dst.tx.gov for further inquiries.
Additional Information
The District may accept relevant education or certifications in lieu of experience.
All positions within the Galveston County Consolidated Drainage District are security-sensitive and require a criminal background check.
Equal Opportunity Employment
The Galveston County Consolidated Drainage District is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, disability, religion, national origin, gender, sexual orientation, gender identity, or status, in accordance with applicable laws.
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