Job Summary:
-Performs inpatient and outpatient venipunctures, participates in performing data entry, and reception desk responsibilities as required.
-Performs phlebotomy (venipuncture, fingerstick, heel stick) according to established procedures.
-Identifies patients using two patient identifiers.
-Labels specimens and specimen containers accurately.
-Files patients lab reports, requisitions charges for the business office and sends reports to outside hospitals and clinics.
-Posts charges and reconciles invoices. Investigates complex bills, as needed.
-Researches and resolves any questionable patient orders.
-Enters patient demographic data accurately.
-Maintains required lab records and logs, collects statistics for reports and other clerical duties as directed by manager.
-Cleans and maintains equipment, centrifuges, and refrigerators.
-Records daily temperatures of all refrigerators in the phlebotomy areas.
-Orders supplies and maintains sufficient inventory to efficiently operate phlebotomy services.
-Assists in the training of new associates and students.
-Acts as a receptionist, greeting patients and answering phones within the laboratory.
-Performs patient registration and test ordering and specimen processing as appropriate.
-Documents and communicates information thoroughly and accurately.
-Utilizes equipment according to departmental guidelines, maintaining all equipment as per guidelines.
-Ensures equipment and supplies are maintained in appropriate working order.
-Evaluates and utilizes inventory appropriately, assists with inventory control as needed.
-Maintains a neat and clean work area.
-Disposes of waste appropriately.
-Cleans bench areas and equipment.
-Restocks supplies as appropriate.
-Maintains the washroom and performs washroom functions as appropriate.
-Promotes mission, vision, values, and abides by service behavior standards.
-Performs other duties as assigned.
Required Skills & Experience:
-Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required.
-May be required to work at other sites.
-Knowledge of the collection of Therapeutic Phlebotomies - St James.
Preferred Skills & Experience:
-Six (6) Months of laboratory experience.
Required Education:
-High School Diploma or equivalency is required.
Preferred Certifications & Licensure:
-RPT (Registered Phlebotomy Technician) AMT or PBT (Phlebotomy Technician) ASCP certification preferred.
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