Job Description

Duties/Responsibilities:

• Drives new patient enrollment year-round by identifying, cultivating, and securing new patients through direct-to-consumer, business-to-business, and community stakeholder relationships
• Meets individual seniors and groups in their homes, senior centers, houses of worship, and other community gathering places to evangelize the mission & value proposition for seniors
• Plans, coordinates, and executes local events in the community and in our centers to help reach our ideal patients (e.g. medically underserved, Medicare-eligible seniors)
• Cultivates relationships with individual health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers to position as their preferred provider for senior healthcare when referring or assigning patients to a primary care physician
• Partners with Community Relations on initiatives with community officials/influencers, businesses, and public health programs that appropriately drive new patient growth
• Coordinates with health plan agents and brokers to ensure prospective patients are enrolled in an accepted health plan and assigned in a timely manner
• Leverages sales & marketing tools (e.g. Salesforce) to identify and cultivate new patients, maintain current prospect information, and document sales interactions
• Provides monthly activity calendar reflecting community access points and tabletop venues. Creates penetration plans and initiatives in target sub-markets & channels
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues
• Travel Required: Very limited outside of local market (under 10%)

Position Overview:

• Responsible for patient acquisition with monthly metrics
• Build relationships with referral partners, agents and brokers selling medicare, events, senior living, generating leads, making cold calls.
• Looking for: Kind person that has connections in the community, preferably sales experience in outside insurance sales, healthcare sales (medicare or life insurance), long term care reps, Hospice reps
• Most successful consultants are able to get out into the community
• Need to have field sales (not behind a phone)
• Day to day of the role:
• Prefer majority of time is spent in the field (80-90%) Like for people to be relatively close to the center, doing calls, giving tours.
• Centers do open houses each week (must participate in this)
• Most patients are close by so not too much drive time
• Need to be able to navigate through sales force, learn EMR (scheduling first patient appointments and ensuring they complete this appointment to meet metrics)
• Metrics:
• Required to do 3 events per week
• 10 patients per week to meet the minimum.

***UNCAPPED COMMISSION!***

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