Cambria Ft. Lauderdale Beach Hotel - is currently seeking an experienced hospitality professional to lead our sales team as Director of Sales. As the on-site property Director of Sales you will assist with crafting curated experiences that enable our guests to experience all that our city has to offer. This is a great opportunity to advance your sales career with a growing and exciting hotel management company.
Here's the responsibilities:
• Revenue Generation: Actively prospect, qualify, and convert new business opportunities to meet or exceed sales revenue targets for business travel, group rooms, contract, meeting/events along with catering and banquet revenues.
• Account Management: Develop and maintain relationships with key accounts, including corporate (Brand) clients, event planners, local business contacts, travel agencies and other sources of business.
• Sales Strategy Execution: Collaborate with the General Manager and revenue team to implement the hotel’s sales strategy, including rate negotiations, contracts, and promotional offers.
• Networking & Outreach: Attend industry-related events, networking meetings, and trade shows to promote the hotel and generate leads. Develop partnerships with local businesses and organizations.
• Market Research: Conduct regular competitive market analysis to stay informed about market trends, local competition, and demand drivers affecting the hotel’s business. Create competitor SWOT analysis and annual budget and business plan.
• Lead Management: Respond promptly to all sales inquiries and ensure timely follow-up on potential leads. Work with the hotel's sales system (Delphi) to track leads, sales activities, and results.
• Sales Reporting: Prepare weekly and monthly sales reports, forecasts, and action plans to meet or exceed sales goals.
• Event Coordination: Assist in coordinating events, meetings, and group bookings, working closely with the operations team to ensure successful event execution.
• Customer Satisfaction: Ensure all clients and guests receive exceptional service and attention throughout the sales and planning process, maintaining high guest satisfaction ratings.
• Collaboration: Work closely with the Revenue Management, Regional Sales, Front Office, and Food & Beverage teams to optimize business travel and group pricing, room allocation, and guest experiences.
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