Job Description

Client Operations Associate

Client Operations Associate Job Description

I.MISSION

The Client Operations Associate at The Lifewealth Group is a key part of our team serving as the true connection between our clients, support team, and advisors. This great communicator, influencer and enthusiastic person supports the vision, positive culture and team spirit.

The role of this position is to engage and support the success of the Operations team by supporting this department in all aspects, including account opening /funding, client service and portfolio administration.

The Client Operations Associate requires good time management skills and must be flexible in a fast-paced and changing environment. This position also requires attention to detail, ability to work quickly and efficiently with given technology and the ability to multi-task.

II.ESSENTIAL RESPONSIBILITIES

Client Engagement

• Provides administrative support to the Operations Department with new business applications (incl. but not limited to investment applications, brokerage applications, annuity /insurance applications) and transfer of assets for account funding/policy issue.
• Responds to Client Service Requests (Incl. Address changes, beneficiary changes, account access, death claims, account information requests, tax document requests)
• Assist Operations department with RMD’s
• Supports Operations department with implementation of investment allocations, money movement
• Send paperwork to clients using the electronic signature system while adhering to the Custodian’s compliance rules pertaining to electronic signatures.
• Quality Check and submit signed paperwork to Custodian for processing.

III.POSITION SPECIFICATIONS

Experience and Education:

• A bachelor’s degree and/or related work experience is preferred
• Ideally 0-4 years of experience in a client service role in financial services
• Series 65 or FPQP certification a plus
• Experience with investments and financial planning a plus

Skills and Knowledge:

• Excellent communication skills (verbal, written and listening)
• Proficient in Microsoft Office Suite required
• Proficiency in FIRM CRM preferred
• Knowledge of Broker Dealer and Investment Advisory Regulations a plus
• Demonstrates personal integrity, honesty and can deal with confidential information daily
• Ability to handle stress in an ever-changing investment market
• Strong time management and organizational skills a plus
• Ability to prioritize multiple tasks and anticipate potential problems

Job Type:

• Full-time (in office)

Salary:

• $50,000-$65,000 (+ Bonuses)

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Tuition allowance

Presented by Advisor Employee Services Thank you for your interest in the Client Operations role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website at the services provided. We are not a staffing firm but together have built a reputable and continuously expanding business model that allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

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