Job Description

Location: Northeast Region (NY/NJ/CT/MA/PA)

About the Company:

A rapidly growing, patient-focused healthcare services organization is seeking a strategic operations leader to drive efficiencies and enhance patient care transitions. With a commitment to optimizing patient outcomes across skilled nursing facilities and home healthcare providers, our client fosters a collaborative and mission-driven environment.

The Opportunity:

This high-visibility role is ideal for an experienced healthcare operations executive eager to shape the company’s strategic direction and expand innovative patient care programs. As a key partner to the regional president, you will oversee operational excellence, ensure seamless patient transitions, and drive business growth across multiple territories.

Key Responsibilities:

• Spearhead the Patient Care Continuity Program, increasing patient retention from skilled nursing facilities to home health care.
• Develop and execute operational strategies for the Northeast region, ensuring scalable and sustainable growth.
• Strengthen partnerships with skilled nursing facilities and home healthcare providers to enhance referral capture and service delivery.
• Oversee performance metrics, implementing KPI tracking systems such as 90.io for operational excellence.
• Lead business development initiatives, optimizing referral pipelines and fostering strong client relationships.
• Streamline internal processes to support business scalability and enhance service efficiency.
• Collaborate with leadership to ensure the successful integration of new acquisitions and service expansions.
• Serve as a cross-functional leader, driving execution of strategic initiatives and enhancing organizational performance.

Ideal Candidate Profile:

• 15+ years of operational leadership experience, preferably in healthcare services, post-acute care, home health, or accountable care organizations (ACOs).
• Proven ability to lead operational initiatives and cross-functional teams in a complex, matrixed environment.
• Strong executive presence with excellent stakeholder management skills.
• Experience in scaling healthcare operations and optimizing patient transition workflows.
• Proficiency in data analytics, KPI tracking, and operational systems for informed decision-making.
• Experience with patient transition management and client services preferred.
• Background in Six Sigma or other process improvement methodologies is a plus.
• RN or clinical background a strong advantage but not required.
• MBA or equivalent advanced degree preferred.
• Excellent operational qualifications and experience in executing initiatives within a healthcare services environment.
• Strong emotional intelligence (EQ) and organizational savvy to navigate a complex, matrixed organization.
• A strong, yet collaborative personality—demonstrating both leadership and team-player attributes with loyalty and commitment.

Compensation & Benefits:

• Competitive base salary, plus performance-based incentives.
• Opportunity for career advancement within a high-growth organization.
• Comprehensive benefits package

Why Join Us?

This is an exciting opportunity to play a transformative role in a mission-driven healthcare organization. You’ll drive patient-centric operational strategies, optimize care transitions, and contribute to the future of post-acute healthcare services. If you are a strategic and results-driven operations executive looking to make a significant impact, we encourage you to apply!

About Blue Signal:

Blue Signal is a leading executive search firm specializing in healthcare recruiting. Our healthcare recruiters have expertise in placing high-performing talent in healthcare IT, medical devices, biotechnology, pharmaceuticals, etc. Learn more at bit.ly/3G5DbWr

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