BMC Mainframe Administrator Job at Nexify Infosystems, Hartford County, CT

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  • Nexify Infosystems
  • Hartford County, CT

Job Description

Job Title : BMC Mainframe Administrator

Location: Fully Remote

Duration: 6+ Months

  • Understand Mainview product capable of creating automation, using Total Object Manager (TOM).
  • Process requests for automation from all Mainframe support groups and businesses.
  • Good understanding of problem, incident and change management process flows.
  • Install, upgrade, and maintain supported software products for software currency, applying necessary fixes, and maintaining oper security, performance, and high availability configurations.
  • Manage incidents for supported software/hardware as a Level 2/3 technician, including actively participating in troubleshooting conferences, resolving assigned incidents, or opening support cases with software/hardware manufacturers.
  • Follow change management standards, including proper pre-implementation testing, quality of change documentation, scheduling changes with adequate lead-time, communicating to key stakeholders, and implementing during allowed change windows.
  • Attend monthly meetings with software/hardware suppliers to understand their direction, inform them of challenges, and review/prioritize open incidents.
  • Proactively learn/understand new features of supported software/hardware.
  • Participate in team meetings to ensure key internal and external stakeholders are kept informed of project status.
  • Build, leverage, and maintain effective alliances across technical and business community. Interact with customers to achieve efficient, effective, and credible results.
  • Understand how supported software/hardware is used to achieve business goals.
  • Work occasional weekend and nights to support implementation / upgrade activities to ensure high success of change activity as well as supporting off-shift incident resolution as needed.

Job Tags

Shift work, Night shift,

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