Job Description

Administrative Assistant, focused on agent success and technology support

Location: Great Barrington, MA with travel to Lenox, MA and Chatham, NY offices

Schedule: Full-time, On-site, Monday-Friday, 9:00am-5:00pm

About the Opportunity



William Pitt Sotheby's International Realty seeks a dynamic, tech-savvy professional for the administrative assistant role serving as the technological and operational backbone for our Berkshires region. This role is specifically designed for someone who excels at the intersection of technology, marketing, and administrative support – all with the primary goal of empowering our agents to deliver exceptional service to their discerning clientele.

Your Impact

As a key individual in the support team, you will create an environment where agents can focus on what they do best by providing seamless technological solutions, marketing support, and administrative assistance. Your expertise will directly contribute to agent productivity, satisfaction, and ultimately, their success in driving sales across the region.

Essential Responsibilities

• Technology Enablement: Serve as the first point of contact for all technology needs, troubleshooting hardware and software issues across all regional offices to ensure uninterrupted agent workflow
• Digital Marketing Support: Assist agents with digital marketing initiatives, including social media content, digital advertising, and online listing presentation
• Marketing Coordination: Guide agents through marketing options, ensuring adherence to Sotheby's International Realty brand standards while meeting critical deadlines. Collaborate with our design team to execute sophisticated marketing initiatives that reflect the distinctive character of Berkshires and Hudson Valley luxury properties
• Systems Integration: Help agents effectively leverage our proprietary technology platforms, CRM systems, and digital tools
• Listing Enhancement: Provide technical and administrative support for property listings, including MLS data entry, photography coordination, and virtual tour setup
• Administrative Efficiency: Manage day-to-day operations across regional offices, including supply management, invoice processing, and document preparation
• Cross-Office Consistency: Maintain technological and operational standards across Great Barrington, Lenox, and Chatham locations

Qualifications for Success

• Strong technical aptitude with demonstrated experience in troubleshooting and resolving IT issues
• Experience with digital marketing platforms, social media management, and content creation tools
• Detail-oriented with exceptional organizational skills and ability to manage multiple priorities
• Proactive problem-solver who anticipates needs before they become challenges
• Excellent communication skills with the ability to explain technical concepts to non-technical users
• Understanding of real estate processes and systems preferred
• Valid driver's license and willingness to travel between our regional offices

Ideal Candidate Profile

The perfect fit for this role is a tech-native professional who finds satisfaction in creating systems that help others excel. You thrive in fast-paced environments, possess natural curiosity about emerging technologies, and understand how to apply them to enhance real estate operations. Most importantly, you recognize that your behind-the-scenes expertise directly contributes to the success of our agents and the exceptional experience of their clients.

As part of William Pitt Sotheby's International Realty, you'll join a team dedicated to excellence in one of New England's most distinctive luxury markets. While representing the world's most prestigious real estate brand, you'll have the opportunity to significantly impact our regional operations through your technological expertise and commitment to agent success.

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